Our community not only involves our customers, but of course, the incredible team (more like family) who make our brand and dream a reality. Within our team culture, we believe in strong alignment of values, empowerment, and providing opportunities to values-aligned, high performing team members in areas they are most passionate about so that they can come to work feeling excited, energised and most importantly, happy. With strong team work, compassion and care towards one another, and striving towards one goal, one dream, we are invincible. But before you read on about our position openings, here are our CORE VALUES that we believe in and stand by. We only hire like-minded people who have the same values as we do. So if our values speak to you and you are a hardworking individual obsessed with all things fashion, well then, you might be exactly who we're looking for.
OUR CORE VALUES
Be Proactive - Take initiative without being asked to
Be Positive & Kind - We don't tolerate negativity or unkind humans
Empower - We rise by lifting each other up!
Growth Driven - Constant improvement to grow
Think Different - INNOVATION
Create Beautiful - Make everything we create and do beautifully Mura
Solutions Oriented - Find a solution to every challenge & grow
Effective Communication
FULL TIME- Customer Care & Admin Assistant
We're looking for an outgoing, friendly and enthusiastic individual to join our Customer Care department to provide exceptional customer service! If you love interacting with people, good at work prioritisation and a strong problem solver, you're exactly who we're looking for!
Your key responsibilities will include, but are not limited to:
- Resolving emails enquiries via zendesk
- Answering and resolving phone calls and text enquiries
- Answering and resolving all social DMs & comments
- Assisting with administrative duties on Shopify
Skills Required
- Strong communication skills both written and over the phone
- Previous customer service experience is preferred
- Previous experience using zendesk or other enquiry based platform is preferred but not essential
If our company, core values and the role sounds like a good fit for you, please send a cover letter and resume to Asako at director@muraboutique.com.au. We very much look forward to hearing from you!
CASUAL - Warehouse Assistant
We're looking for hard working and self-motivated individuals who like a fast-paced physical work environment in our Warehouse Department!
Your key responsibilities will include, but are not limited to:
- Picking and packing orders
- Returns processing
- Order investigating
- Stock receivables
- And other duties
Skills Required
- Speed and accuracy
- Good organisational skills
If our company, core values and the role sounds like a good fit for you, please send a cover letter and resume to Asako at director@muraboutique.com.au. We very much look forward to hearing from you!
INTERNSHIPS AVAILABLE
We offer motivated and talented individuals wanting to gain hands on invaluable experience within our fashion e-commerce company internship opportunities. Tasks vary in a multitude of departments from Photoshoot to Admin to Warehouse to PR, you will gain a full insight into our business!
If you are interested in Interning at Mura, please email Asako at director@muraboutique.com.au. We very much look forward to hearing from you!